Free delivery spend threshold

Free delivery on orders over £1250 (excluding Tobacco & VAT).

Orders between £1000-£1249.99 (excluding Tobacco & VAT) will incur a £30 (+VAT) delivery service charge.

If the combined total of orders at the time of delivery is less than £1000 (excluding Tobacco & VAT) the order will not be eligible for delivery.

Please refer to the summary below:

Locally picked order (from depot, primarily ambient + frozen) Delivery options Centrally picked order (from CDC, primarily chilled) Delivery options
Locally picked order over £1250 Free delivery. Centrally picked order over £100 (if ordered with locally picked ambient + frozen order over £1250) Added to locally picked ambient + frozen delivery free of charge
Locally picked order £1000-£1249.99 £30 delivery charge. Centrally picked order over £100 (if ordered with locally picked ambient + frozen order £1000-£1249.99) + £30 charge. Added to locally picked ambient + frozen delivery. £30 delivery charge.
Locally picked order under £1000 No delivery available. Centrally picked order under £100 Chilled products from CDC not available for orders under £100.
No locally picked order Delivery not required Centrally picked order of any size No delivery. Centrally picked chilled order can only be delivered with locally picked ambient + frozen delivery

We are committed to providing the best customer service for all our delivered, collect and cash & carry customers, and as such are continuously reviewing the best way to operate in an efficient way to positively impact your customer experience.

This change will enable us to continue offering an efficient delivered service to an increased number of customers. It also means that we can continue to invest in the competitive prices and promotions across our products that support you in running your own businesses profitably.

Minimum Order Requirements


Orders must meet a minimum of £1000 (excluding tobacco and VAT) to qualify for our *Drop and Drive delivery service.

Any subsequent orders placed in time for us to pick together will be included in the minimum quantity but if at the point of pick the order(s) total has not reached £1000 we will not be able to deliver your goods.

Orders which are handballed on delivery will incur a £30 plus VAT charge. This will be in addition to the Drop & Drive Delivery charge of £30 plus VAT for orders below £1249.99.

* Drop and Drive – the palletised or caged delivery of Goods to the kerbside or threshold of Your store.

** Handballing – Either the breakdown of palletised or caged delivery of Goods, or movement of the complete pallets or cages to different parts of the store in addition to Drop and Drive.

Click & Collect

Click & collect is available for all our customers once activated by depot from any of our 57 depots nationwide.

Orders will be subject to an order lead time.

  • Order before 12 Noon on day 1 for collection on day 2 after 14:00
  • Order after 12 Noon on day 1 for collection on day 3 after 14:00
  • Collections can be scheduled Monday to Friday
  • Weekends and Bank Holidays are not included in the order lead times

Orders must be above £500 including tobacco, excluding VAT to process. All orders will be subject to a charge of £10 plus VAT

Centrally Picked Items

Some of our chilled and bakery products are delivered from our central warehouse to ensure the longest possible date life.

There is a £100 minimum spend on these items.

If you are eligible to purchase these products you will be able to identify them by this symbol: CDC icon

Please note all centrally picked items must be purchased in conjunction with £1000 main order excluding tobacco and VAT.