“Given in the past we have relayed issues back to you… I thought it was only right that we commend the staff at Batleys Whiston [Liverpool] for their hard work during this unprecedented time. We have seen them cope incredibly well under extreme pressure from the drivers, till operatives and order pickers. I personally believe that Craig [Delivery Operations Manager] and Donna [Depot Manager] have been exceptional doing a great job at keeping moral up in the branch and working round the clock and answering phone calls when they did not need to. They have been going above and beyond and so deserve all the praise they can get.
“There have been supply issues within the branch which we expect some…but this is out of their hands and hopefully this issue gets resolved sooner rather than later.”
Micky, Cheshire retail