As your wholesale partner, we would like to inform you of a small change to our operations which will take effect as of 1st March 2019, which we hope will not have too much impact on the way we work with you currently.
We are committed to providing the best customer service for all our delivered, collect and cash & carry customers, and as such are continuously reviewing the best way to operate in an efficient way to positively impact your customer experience.
In order to operate most efficiently in 2019, we will be increasing our minimum order threshold for free delivery from £500 to £750 (ex Tobacco) from 1st March - we have recognised that this is still the lowest threshold among national wholesalers.
Deliveries on orders under £750 will still be available, for a set fee of £20 which was previously only applicable on orders under £500. Customers will also still be able to visit any one of our 62 depots to collect products with no minimum spend or extra charge.
This change will enable us to continue offering an efficient delivered service to an increased number of customers. It also means that we can continue to invest in the competitive prices and promotions across our products that support you in running your own businesses profitably.
This change is just one of the ways Bestway Wholesale is focusing on improving our service to you, along with the launch of our new retail and foodservice apps and continued low pricing, ensuring that you can choose the most convenient way to shop to suit your needs.
We look forward to continuing to work with you and wish you a prosperous 2019.